Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robin Austin

Robin Austin

April 7, 2025

5  out of  5
rating by Robin Austin
"Seth is a wonderful agent and I wouldn’t want to ever have to use anyone besides Seth Lawson. He is very kind, helpful, caring. His customer service is outstanding!!!!!"
We responded:
"Hi Robin. Thank you so much for the five stars and kind words. We are here for you, whatever you need! You know where to find us. "
Profile photo of Lydia Carey

Lydia Carey

April 2, 2025

5  out of  5
rating by Lydia Carey
"We cannot speak highly enough of Seth and State Farm. Recent weather in addition to my first car accident in my 30+ year driving history have put us in contact with Seth frequently, and the security of knowing that not only is State Farm there for us, but Seth in particular will happily answer the phone and reassure us that all is under control has been priceless. I cannot recommend him highly enough. Prompt service, warm, wonderful people (Heather Collins is the adjuster for our weather-related claims, and has been so lovely - even visiting my husband a second time to better explain the claims process to ensure he understood), and knowing you're truly taken care of are just some of the excellent reasons to choose State Farm as your insurance provider, but agents like Seth Lawson? Well, they're the reason you stay."
We responded:
"Wow, thank you so much for the kind words. It’s awesome to hear, especially in a time like this. Appreciate your patience and the review!! "
Profile photo of David Guffy

David Guffy

March 26, 2025

5  out of  5
rating by David Guffy
"It feels like Seth drops everything when I reach out. Couldn't ask for better service."
We responded:
"David, we appreciate the 5 stars and kind words. Glad to hear that. Our customers are why we are here! "
Profile photo of Alan Young

Alan Young

March 15, 2025

3  out of  5
rating by Alan Young
"Guess I'll be finding a new insurance company because 300 a month for liability is absolutely ridiculous., other than the price it's a great office of people very friendly and informative"
We responded:
"Hi Alan. I can’t reach out to you because we do not have you in our system. Perhaps you have the wrong office? You are welcome to contact my office and we can help in any way even if you aren’t our customer. "
Profile photo of Kristy Hampton

Kristy Hampton

March 10, 2025

5  out of  5
rating by Kristy Hampton
"Seth and his staff have always taken care of any questions we have concerning any our policies. They are always professional and ensure our policies meet our needs."
We responded:
"Thank you for the review and 5 stars. Glad we can be here to help, we are always here 👊"
Profile photo of Wayne Thurby

Wayne Thurby

March 6, 2025

5  out of  5
rating by Wayne Thurby
"These fine folks are always friendly, courteous, and willing to listen to my concerns and never have they failed to provide the answer to my questions. I have been with Seth Lawson for far better than 10 years."
We responded:
"Wayne, thank you for the 5 stars and kind review. We are always here to help. Appreciate you!!"
Profile photo of Ron Hamlet

Ron Hamlet

January 27, 2025

5  out of  5
rating by Ron Hamlet
"Great Service !"
We responded:
"Thank you for the 5 stars and review Ron! We greatly appreciate you taking the time to do that!"
Profile photo of Alex Schoonover

Alex Schoonover

January 23, 2025

5  out of  5
rating by Alex Schoonover
"This office has been great. Staff is always friendly and welcoming. Always checking to make sure you’re getting the best deal and quick to respond to any questions you have. I have been a happy customer for years and would recommend to everyone!"
We responded:
"Thanks for the 5 stars and awesome review, Alex! We appreciate you so much and are always here to help."
Profile photo of Jack Boarman

Jack Boarman

January 16, 2025

5  out of  5
rating by Jack Boarman
"Friendly staff that goes out of their way to help you navigate the complexity of insurance."
We responded:
"That’s what we are here to do, Jack! Call us for anything, anytime. Thanks for the review:)"
Profile photo of Nicole Martin

Nicole Martin

January 15, 2025

5  out of  5
rating by Nicole Martin
"Anytime I have had a question regarding my policy, Seth and Nicole have always been exceptional in responding quickly and professionally. All I have had to do is call one of them and they take over from there. They are very reliable and professional and even ask me about my family or other interests they know that I have. I am so confident in my experiences with them that I have referred friends and family to them and will continue to do so"
We responded:
"We greatly appreciate the review and referrals! Thanks so much!!"
Profile photo of Robin Mills

Robin Mills

January 11, 2025

5  out of  5
rating by Robin Mills
"They are very nice and very good helping at me. I like all the people in office. Very knowledgeable staff"
We responded:
"Hi Robin! Thanks for the review and we are always here to help!"
Profile photo of Todd M

Todd M

January 10, 2025

5  out of  5
rating by Todd M
"Great people. Have been doing business with them for a while and always top notch service."
We responded:
"Thanks for the rating and review Todd! We appreciate you and are here to help!"
Profile photo of Deborah Duncan

Deborah Duncan

January 10, 2025

5  out of  5
rating by Deborah Duncan
"They are all very responsive, accommodating and friendly. I appreciate them being understanding what coverages I need and providing me with all the information I need to make informed decisions regarding my insurance."
We responded:
"That’s what we are here for! Thanks for the review, Deborah!"
Profile photo of macky dykes

macky dykes

January 10, 2025

5  out of  5
rating by macky dykes
"I recently had a piece of ice hit my windshield and crack it. I was devastated and drove right away to State Farm. Thank goodness Nicole was there,she came out and seen my damaged windshield and quickly reported it. The people in Bowling green called me within 15 minutes and had me an appointment for a new windshield. That's 5 star service, thanks Nicole for understanding my pain , I really appreciate you taking care of this awful situation. Just glad I have State Farm and great people that work there, feeling BLESSED !!!!!"
We responded:
"Thank you so much for the review! And that’s why it’s great to do business local, isn’t it?! Glad to get you back up and running!"
Profile photo of Anne Whitney Gonzales

Anne Whitney Gonzales

October 4, 2024

5  out of  5
rating by Anne Whitney Gonzales
"Friendly, fast, efficient and quality service!"
We responded:
"Thank you for the 5 stars and kind words! We appreciate you and are here if you need us. "
Profile photo of Lexie Boling

Lexie Boling

August 27, 2024

5  out of  5
rating by Lexie Boling
"Nicole is wonderful to work with! She is always able to help quickly and is very friendly. We have nothing but good things to say about the insurance group!"
We responded:
"Thanks for the review, Lexie! We appreciate your words and your business. "
Profile photo of John

John

June 21, 2024

1  out of  5
rating by John
"My policy rates doubled for home owners & auto. It's unbelievable the insurance quote I got from Mr. Lawson's office. It's Kentucky for crying out loud insurance rates should not be this high. 😭 I'm leaving State Farm!!!"
We responded:
"Hello John. It doesn't appear that you have an account here at our office, nor have we provided you with any policy information. Feel free to contact me directly. "
Profile photo of Bobbi Baird

Bobbi Baird

April 16, 2024

5  out of  5
rating by Bobbi Baird
"Seth and his team are awesome and so helpful when I call to ask questions or to report a problem. I would highly recommend them for all of your auto and homeowner insurance needs."
We responded:
"Hey Bobbi! Great to hear from you. Always here to help!"
Profile photo of Prem Patel

Prem Patel

April 16, 2024

5  out of  5
rating by Prem Patel
"Seth and Nicole have been better than like neighbors to me. Hands down some of the best people I have met."
We responded:
"Hello Prem. Thanks for the note. Motorcycle riding weather out there this week! We appreciate you!"
Profile photo of William Wilkerson

William Wilkerson

April 16, 2024

5  out of  5
rating by William Wilkerson
"Recently switched went to the office he explained everything quick and easy, also a much better price than my previous insurance provider."
We responded:
"Myles, thanks for the review. Glad we could connect."
Profile photo of Ashley Hamby

Ashley Hamby

February 13, 2024

5  out of  5
rating by Ashley Hamby
"I recently just switched to State Farm with Seth and couldn’t ask for a more positive experience with an insurance company! They’re always super informative, communication is on point, rates are great, and are always willing to go above and beyond to help. I would highly reccomend State Farm to anyone that asked if they should make the switch!"
We responded:
"Thank you so much for the rating and review Ashley! We greatly appreciate your time and business:) always here to help!"
Profile photo of Beth Lacefield

Beth Lacefield

January 15, 2024

5  out of  5
rating by Beth Lacefield
"I have really been impressed with the great customer service from Nicole Martin and everyone there that has helped me. I started out with insurance on one car then put it on my second car and now adding my renters insurance onto that. Prices have been the best out of all the places we checked out. I would highly recommend Seth Lawson- State Farm to everyone that is searching for a better and lower cost policy. Thank you for all your help. Beth Lacefield"
We responded:
"Thank you for your review, Beth! We appreciate you and are happy to help you in any way we can!"
Profile photo of Amy Hayden

Amy Hayden

November 30, 2023

5  out of  5
rating by Amy Hayden
"Seth Lawson is the BEST insurance agent in Owensboro! Nicole makes filing claims and doing business there a pleasure!"
We responded:
"Thanks Amy!! We greatly appreciate you and your kind words. "
Profile photo of Dana Beth

Dana Beth

November 16, 2023

5  out of  5
rating by Dana Beth
"Seth and his staff are top notch. I totally trust them with our insurance and love how fast they are to respond. Excellent service!!!!"
We responded:
"Thank you so much Dana. We greatly appreciate you. "
Profile photo of Ralph Hempen

Ralph Hempen

November 1, 2023

5  out of  5
rating by Ralph Hempen
"On 10/22 both our vehicles were totaled out by a drunk driver. It was overwhelming to say the least. I just want to give a big shout out to our insurance State Farm, Seth Lawson and his people. It has been nothing but simple and easy. Also they paid a very fair amount for both our vehicles."
We responded:
"Hey Ralph. I know it’s been a wild week. Appreciate your patience. Glad it all worked out and everyone was safe. Thanks for the review. "